Event Organizer Frequently Asked Questions

1. Does it cost money to sign up?
   A: No, it’s free for event organizers to list their events on the Recess platform. 
2. Can I sign up my virtual event?
   A: No, we do not work with virtual events.
3. How do Brands discover my event?
   A: After you publish your event information, brands then have the opportunity to search all events on the platform. Brands will then select the events that are the best fit for them and send a sponsorship offer for you to review and either accept or deny.
4. How will we know if we get a sponsorship offer
   A: If you receive an offer, you will receive a notification on your Recess account, as well as an email notification.
5. If we use Recess, are we allowed to onboard additional non-Recess affiliated sponsors for our events?
   A: Absolutely! By becoming a Recess partner you are under no obligation to have your sponsorships provided exclusively through Recess. In fact, if you introduce us to a new Brand or Event Organizer and they sign up to use Recess, we will PAY YOU a REFERRAL FEE!
6. What kind of sponsorships do you bring to events?
   A: Most of the sponsorship offers you receive through the platform will revolve around physical product sampling, to enhance the experience for your event attendees and communities. There could be digital opportunities as well if you’re open to sending email blasts or posting on your social media platforms.
7. Can we have multiple sponsors come to an event?
   A: Of course! Some offers may require category exclusivity, but keeping that in mind, you're more than welcome to have multiple sponsors, as long as your staff  is able to execute the guidelines.
8. What size events do you send sponsors to?
   A: We send sponsors to events of all sizes from 150 people to 100,000+ people.
9. How far in advance do we need to list our events?
   A: We recommend getting your events listed at least 30 days or more in advance to give sponsors enough time to send an offer and get the logistics dialed in. However, we suggest publishing your events as soon as possible so brands have plenty of time to discover them. 
   
   
10. How does Recess make money?
    A: Brands pay Recess a separate fee for use of the platform, which also covers logistics as well as the payout you receive as an organizer. 
11. If I’m leaving my position and need to transfer my events to the next person, what do I do?
    A: Please introduce the new account holder to ian@recess.is and fill out the Transfer Account form here. We’ll ensure a smooth transition, and also send you a $10 gift card courtesy of Starbucks for helping us keep in touch with your organization.
12. What happens if I need to cancel an event? Is there a penalty?
    A: If you need to cancel an event you can do so by logging into your Recess account and going to your event listing. If you have accepted a sponsorship offer you may incur a penalty, see the Organizer Cancellation Policy. 
    
    
13. How likely are we to get sponsorship offers?
    A: Your chances of receiving an offer from a sponsor depend on several factors including attendance, location, date, price, event type, etc. Each brand has its own requirements that they are looking for. If you don’t get a sponsorship offer your first time around, try not to get discouraged. As we continue to grow as a company, so do the opportunities for new sponsorship offers. 
14. What if fewer people show up than anticipated?
    A: Sometimes attendance isn’t quite as expected. In those cases, please let Recess know following the event, and we’ll work with you to find a solution!
15. What if we get an offer from a sponsor that we can’t have because of existing restrictions?
    A: No worries, you can simply deny the offer and provide the reason why you’re denying it so that the brand knows.